We have bought two cars from this dealership over a 16 yr period and really like the cars after our last one was totaled we set out to buy another. After agreeing to price and terms over the phone we said another great deal and we are on our way to pick up the car.
On our way to the dealership we received a call from the salesman saying they had made a mistake and the they could not do the deal for that price it would be another $3K. On a $20k car 3k is a deal breaker so we turned around and came home. Still no car they turned our weekend upside down My wife was furious and for good reason. Look bottom line I believe they knew what they were doing the entire time and had hoped that we were so married to the car that we would just take the deal.
Watch your step with these guys and even if your deal is in writing as mine was they don't care.
If they cheat like this on the front end just imagine the great long term relationship. They have earned the stereotype associated with car dealers.
lfussell wrote the review because of pricing issue at Rick Case Hyundai. Reviewer claimed that he or she wants Rick Case Hyundai to offer any options to resolve the issue.
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