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We have bought two cars from this dealership over a 16 yr period and really like the cars after our last one was totaled we set out to buy another. After agreeing to price and terms over the phone we said another great deal and we are on our way to pick up the car. On...
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2.7
#943223
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Rick case Hyundai in plantation doesn't even describe the word disgusting. The service department sucks! Almost 3 hours for an oil change!! Ridiculous! Horrible doesn't even describe this service! Definetely my last car that I will purchase at this dealership!! So...
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#922219
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On sunday 7/24 I had a 2pm appt for a simple oil change and tire rotation for my 2014 Sonata Hybrid. I got there early at approx 12:50pm There was nobody to greet me in the service lanes so I went inside and was told a gentleman would be with me in a couple of...
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2.8
#888884
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I went to Rick Case Hyundai in Weston/Davie on 1/31/16 for a scheduled oil change on my 2015 Hyundai Sonata. While there, I got talked into a trade in for a new 2016 Hyundai Sante Fe. The sales man called the bank with whom my loan was with, Ally Bank, and supposedly...
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#796052
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It took me two days to decide to purchase a new Hyundai Santa Fe. I was at the dealer for over 2 hours...and traveled an hour to get there. I saw a vehicle online...but when I got there...the vehicle was no longer available. They wanted to sell a car, so they showed...
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1.0
#768163
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I went to Rick Case Hyndai to purchase a vehicle with my son. To say that this was the most HUMILIATING and DEGRATING truly unexpected experience I've ever encountered could not convey the treatment we experienced at this dealership. They were very courteous to us...
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2.8
#697138
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Nothing I can do, I was 91 last April and I am a World War 2 Veteran. This is old but I stopped in to buy a Hyndai 5 years ago last December. I sat down at a desk and the Salesman put a sheet with figures in front of me. It was a rediculous amount, he said that is...
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#647225
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Don't buy a Hyundai. This is the 4th time I have tried to bring my 2009 Genesis to be repaired by Dealership. While driving the AC will go out from "Max Cold" and "recirculate" to default 72 degrees and non-circulate. This is always followed by my car, after being...
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1.0
#637710
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HORRIBLE!!!!!!!!!!!!! They should have the Better business bureau contact them
#620522
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MADE A DEAL ON A CAR, AGREED ON FINANCED AMOUNT, DOWN PAYMENT, MONTHLY PAYMENTS FOR A CAR THAT I WAS GOING TO BUY MOSTLY BASED ON THE SALESMAN PITCH THAT IT WAS CERTIFIED AND HAD 3 WARRANTIES WHICH ONE WAS BUMPER TO BUMPER. THEY RAN MY CREDIT WHICH THE SALESMAN TOLD ME...
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Pleo
Pleo

BRAVO to you for refusing to accept anything less than the initial agreement. It appears that most people don't do this and get trapped into loans and commitments they can't d...

I didn't like
  • Failed to met my expectations
#611826
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