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It took me two days to decide to purchase a new Hyundai Santa Fe. I was at the dealer for over 2 hours...and traveled an hour to get there. I saw a vehicle online...but when I got there...the vehicle was no longer available. They wanted to sell a car, so they showed...
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1.0
#768163
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I went to Rick Case Hyndai to purchase a vehicle with my son. To say that this was the most HUMILIATING and DEGRATING truly unexpected experience I've ever encountered could not convey the treatment we experienced at this dealership. They were very courteous to us...
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2.8
#697138
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Nothing I can do, I was 91 last April and I am a World War 2 Veteran. This is old but I stopped in to buy a Hyndai 5 years ago last December. I sat down at a desk and the Salesman put a sheet with figures in front of me. It was a rediculous amount, he said that is...
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#647225
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Don't buy a Hyundai. This is the 4th time I have tried to bring my 2009 Genesis to be repaired by Dealership. While driving the AC will go out from "Max Cold" and "recirculate" to default 72 degrees and non-circulate. This is always followed by my car, after being...
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1.0
#637710
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MADE A DEAL ON A CAR, AGREED ON FINANCED AMOUNT, DOWN PAYMENT, MONTHLY PAYMENTS FOR A CAR THAT I WAS GOING TO BUY MOSTLY BASED ON THE SALESMAN PITCH THAT IT WAS CERTIFIED AND HAD 3 WARRANTIES WHICH ONE WAS BUMPER TO BUMPER. THEY RAN MY CREDIT WHICH THE SALESMAN TOLD ME...
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Pleo
Pleo

BRAVO to you for refusing to accept anything less than the initial agreement. It appears that most people don't do this and get trapped into loans and commitments they can't d...

I didn't like
  • Failed to met my expectations
#611826
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I bought my daughter a 2014 Hyundai Elantra and today she got a flat tire on the highway. Sadly to say, when AAA came to change her tire their was not a spare. I never thought that Rick Case could be so cheap as to not include a spare tire. If anything they should of...
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#544174
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Dropped in to look at perhaps buying a new(er) SantaFe. Sales Manager and his sidekick Allen immediately greeted me outside as soon as I started walking up. Very nice manager. Allen on the other hand was very uninterested in fully answering my questions but stated...
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#527423
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I drove to Rick Case Hyundai service department for an oil and filter change. 20-25 minute ride for me as I live on beach. Pulled into Express Lane. Sat in my car waiting for someone to come out and take care of me. Received no service after 10-12 minutes although...
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#502592
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I have a 2011 Hyundai Santa Fe purchased new from Rick Case Hyundai in Roswell in August 2011. The tires on my vehicle are the original tires and are warranted for 85,000 miles. I have less than 43,000 miles on my vehicle and have been told I need new tires. The...
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#491364
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Bought a used 2011 hyundai sonata... Realized 60 days later after a near accident tires were bald... Went back to speak with original salesperson they paged him multiple times and guess what he still didn't come to the front desk... Manager suggested after seeing my...
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LTCC
LTCC

"I asked why would you sell a car with bald tires"....I ask, WTH were you doing at the point of sale....and pickup....you did not do a walk around inspection before signing an...

#453555
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