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I bought my daughter a 2014 Hyundai Elantra and today she got a flat tire on the highway. Sadly to say, when AAA came to change her tire their was not a spare. I never thought that Rick Case could be so cheap as to not include a spare tire. If anything they should of...
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#544174
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Dropped in to look at perhaps buying a new(er) SantaFe. Sales Manager and his sidekick Allen immediately greeted me outside as soon as I started walking up. Very nice manager. Allen on the other hand was very uninterested in fully answering my questions but stated...
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#527423
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I drove to Rick Case Hyundai service department for an oil and filter change. 20-25 minute ride for me as I live on beach. Pulled into Express Lane. Sat in my car waiting for someone to come out and take care of me. Received no service after 10-12 minutes although...
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#502592
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I have a 2011 Hyundai Santa Fe purchased new from Rick Case Hyundai in Roswell in August 2011. The tires on my vehicle are the original tires and are warranted for 85,000 miles. I have less than 43,000 miles on my vehicle and have been told I need new tires. The...
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#491364
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Bought a used 2011 hyundai sonata... Realized 60 days later after a near accident tires were bald... Went back to speak with original salesperson they paged him multiple times and guess what he still didn't come to the front desk... Manager suggested after seeing my...
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LTCC
LTCC

"I asked why would you sell a car with bald tires"....I ask, WTH were you doing at the point of sale....and pickup....you did not do a walk around inspection before signing an...

#453555
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I purchased a new Elantra from the Rick Case Hyundai #5 dealership located at 925 N. State Road 7, Fort Lauderdale FL in May 2013, and three days later I requested cancellation of the extended service contract because after I read the booklet, it was not as presented...
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#441248
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Bought a Hyundai Genesis Coupe 2010 3.8 Track. Thought it was a good deal at the time. Took the car to Myrtle Beach and it quit running in a rest stop. Called Rick Case and they put me on hold for 20 minutes. Finally got it working and luckily made it to my condo. The...
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#413911
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purchased 2013 hyundai sonata . purchased with upgrade nav and blue tooth package . since vehicle delivered had no success with advertised hands free bluetooth. returned to dealer at least 5 times in 4 months without any solution to problem. yet lower end sonata with...
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#394093
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well....bought the Sonata from Rick case in Roswell due to the anticipated miles per gallon that I had experienced with other Sonatas. I have averaged about 22-25 miles per gallon instead of the advertised 32 miles per gallon. this cost me money due to the poor...
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#392124
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On Friday 01.25.2013 I drove my Santa-Fe to Rick Case Hyundai in Weston because I had problem with breaks and some strange noise came from engine. Service Consultant told me, after my car has been controlled, they need about 3 or 3.5 hours to repair it. As I had an...
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#380071
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